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The ROI on Eviction Prevention: Proving Value

Jennifer Amanda Jones
January 24, 2014

Door

January 23, 2014; Boston Globe

As a relentless freeze sweeps across the Midwest and the Northeastern part of the United States this week, it is hard to imagine being homeless. Unfortunately, in Massachusetts at least, the number of people without homes is on the rise. The U.S. Department of Housing and Urban Development reported the total number of homeless individuals in the state rose to 19,029 in 2013, a jump of almost 2,300 persons from 2010.

HomeStart, Inc., a Boston-based nonprofit, has found that homelessness can be prevented with a focus on preventing eviction. Many families become homeless after falling behind on their rent. This can be due to sudden, catastrophic emergencies, like an illness that prevents someone from working. Helping a family over short-term hurdles, the agency suggests, can prevent long-term homelessness.

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HomeStart, Inc.’s Court Intervention Project was initiated in 2010 with a $500,000 grant from the Oak Foundation. The program helps families that have fallen on hard times. HomeStart has, in at least one instance, provided immediate financial assistance, negotiated partial payment installments for the individuals or families affected to cover some back rent, and helped to secure state subsidies to make up a portion of the difference. The organization also helps families to budget and, if possible, set up an automatic bill payment system under the watch of a third party. Many of their clients go from being on the verge of eviction to remaining in their homes and becoming—and, more importantly, staying—current on the rent.

The Boston Housing Authority is the largest public housing authority in New England, housing approximately 10 percent of Boston’s residents. It is also one of the largest evictors in the state. Eviction is costly for the Boston Housing Authority (approximately $10,000 per eviction) and for the State of Massachusetts, which may eventually end up paying approximately $2,500 a month for the family to stay in a homeless shelter.

HomeStart claims to have helped more than 550 families from 2010 to 2013 and, during the program’s first year, saved the Boston Housing Authority $365,000 in eviction-related costs. The Boston Housing Authority seems to be appreciative. When the Oak Foundation grant recently ran out, the Housing Authority agreed to pay the $50,000 annual salary for HomeStart’s court intervention specialist.—Jennifer Amanda Jones

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About the author
Jennifer Amanda Jones

Jennifer Amanda Jones, Ph.D. is the Assistant Professor of Nonprofit Management and Leadership at the University of Florida. Her research interests include nonprofit management, philanthropic giving, and social enterprise initiatives. She is a member of Nu Lambda Mu, the international honor society for nonprofit scholars. Prior to her academic career, Dr. Jones was involved in research projects benchmarking the nonprofit sector in San Diego and in the State of California. Additionally, Dr. Jones has spent more than 15 years working with nonprofit organizations of various types and sizes. She also served on the board of directors for a community foundation.

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