What’s an Hour of Volunteer Work Worth?



April 27, 2013; Deseret News

Independent Sector’s latest annual calculation of the value of volunteers’ time is out. For 2012, the value of an average American’s one hour of volunteer time was $22.14.

The Independent Sector methodology for calculating this is pretty simple: “The value of volunteer time is based on the hourly earnings (approximated from yearly values) of all production and non-supervisory workers on private non-farm payrolls average (based on yearly earnings provided by the Bureau of Labor Statistics). Independent Sector indexes this figure to determine state values and increases it by 12 percent to estimate for fringe benefits.” This isn’t rocket science; all it takes is looking at BLS data—for example, here or here—to figure out the hourly and yearly earnings and then tack on an estimated benefits number.

For some nonprofits, the ability to multiply volunteers’ hours by this hourly rate means that they can calculate the value of the donated labor they have received. As Independent Sector notes, volunteer labor can only be put on a nonprofit’s financial statements if it involves a specialized skill that the nonprofit is receiving.

According to the Corporation for National and Community Service’s 2012 report on volunteering, 64.3 million Americans donated 7.9 billion hours of volunteer time in 2011. That works out to an average of almost 123 hours of time per year per volunteer, or roughly 2.4 hours per week. The source of these data is the Current Population Survey conducted by the Bureau of Labor Statistics, which notes that the median volunteer hours—not the average—per volunteer per year is only 50. Only one third of volunteers report donating 100 hours or more in volunteer activities. Much like charitable giving in general, a third or more of volunteers put their time into religious organizations, though that statistic doesn’t necessarily reflect the balance of volunteer time.

As valuable as the Independent Sector data may be, it has some limitations. First, while segmenting out the compensation of supervisory personnel, the volunteer rate nonetheless combines a wide variety of industry sectors, including some relatively highly compensated sectors (for example, utilities, information, and financial services), while the distribution of the most popular volunteer activities may not necessarily be similar, as this chart from the CNCS volunteering study demonstrates:

Most Popular Volunteer Service Activities




Collecting/distributing food


General labor




Mentoring youth




Collecting/distributing clothing


If nonprofits really want to monetize the value of volunteers’ time, they may be better served in some cases by looking, as IS recommends, at the BLS hourly wage rates by occupation.

Moreover, volunteering differs greatly among the states. For example, the Deseret News reports that almost two-thirds of volunteering in Utah is religiously oriented, roughly double the rate reported by CNCS nationally.

More troubling is the language in press reports that suggest that the valuations of volunteer labor account to “money saved” for the nonprofit beneficiaries. Although in some cases there may be specific skilled services provided by nonprofits that take the place of paid staff, in nearly all cases volunteer labor supplements, rather than substitutes for, paid staff—or at least it should.

Nonprofits want to encourage more volunteering, reflecting the sort of automatic commitment of Americans to lend a hand and help their neighbors. But they should be careful about inadvertently signaling to policymakers that valuable volunteer labor can take the place of the vital government appropriations that nonprofits need to truly help people and communities in need.—Rick Cohen

  • Colin Jones

    “More troubling is the language in press reports that suggest that the valuations of volunteer labor account to “money saved” for the nonprofit beneficiaries.”

    This is the key part. We can quibble over CNCS’ methodology (which is almost certainly flawed), but the real point is that volunteers are priceless and shouldn’t be monetizing our volunteers’ time to being with. If political campaigns, Habitat for Humanity, or No One Dies Alone had unlimited money would they still use volunteers? Almost certainly. Because for each of them volunteers offer intrinsic value that would be diminished by having paid staff fill the role. In the same way, trying to put a price tag on the work of these volunteers undermines the real civic value of their service.

  • Jennifer @ Vantage Point

    Hi Rick,

    Thanks so much for this post.

    Of course a dollar amount is a neat, clean way to try and communicate the ‘worth’ of volunteer time. Unfortunately, it in no way communicates the impact of those volunteers.

    I work for an organization called Vantage Point, where we champion a different perspective on volunteerism. So different, in fact, we’ve coined a new term for it: knowledge philanthropy. Knowledge philanthropy describes the kind of volunteerism in which highly talented people (strategists, subject matter experts, executives and mid to late career professionals) take on well-defined, time-specific projects. This gives them the opportunity to contribute their knowledge and skills in a role with a manageable time commitment and defined end date. We advocate for the quality of volunteer hours, vs. the quantity of hours. Not only do these volunteers contribute far fewer hours than the 50-hour median outlined in the CNCS report, the value of their time AND professional skills is actually much higher than $22.14 an hour. Their impact on the organization is immense and invaluable.

    While not as tangible, the best indicators of the ‘worth’ of volunteers are directly tied to mission delivery rather than a dollar amount.

    – Jennifer

  • Laura Ryding-Becker

    Amen, Mr. Jones.

  • Gabriela Acosta

    Hello Rick,

    I hope that this message finds you well. My name is Gabriela Acosta and I’m the Community Manager for the University of Southern California’s School of Social Work program. We have created an infographic called, “Volunteering: The Heart of America”. Volunteers have impacted humanity and economic development on a global scale. In honor of volunteers and all they do, this infographic details where most volunteers reside, why they volunteer, what causes they volunteer for and more.

    I thought you would be interested in adding this to this article to support all your great points. Here is the link to our original blog post if you are interested in sharing with your readers: http://msw.usc.edu/mswusc-blog/volunteering-the-heart-of-america-infographic/

    Please feel free to reach out should you have any questions or comments. Thank you so much for your consideration, and I look forward to hearing from you soon!

    All the best,
    Gabriela Acosta
    [email protected] Community Manager