A United Way and its Agencies Face Gaps in Funding and Trust

People wondering why United Ways are fading as community intermediaries of funds may look to stories like this, which highlight the transaction costs of the relationship. In this case, the fundraising success of the Sioux Empire United Way conceals discontent among the nonprofits it supports, as well as the fundraiser’s own concerns about its future. Misperceptions and miscommunication indicate that it’s past time for a candid community conversation.