Carole Upshur, Ed.D. is a professor in the College of Public and Community Service at University of Massachusetts Boston and director of the Public Policy Ph.D. Program. She works in policy, research and evaluation roles within community organizations and state government--primarily in community mental health services; early intervention services for children with disabilities; services for adults with developmental disabilities; education policy education, tracking and services for Latino students; and health care access for minorities. She has written several books, book chapters, and numerous articles and reports.