In this series, Jan Masaoka, former CEO of CalNonprofits and cochair of the Philanthropy Project, will first challenge—and then change—the way we think about volunteers. Masaoka’s books include A Nonprofit’s Guide to Human Resources: Managing Your Employees and Volunteers (NOLO Press, 2011). In this series she takes on the underappreciated topic of volunteerism, provides some unexpected ideas, and points the way toward a public policy agenda on volunteerism.