Simone P. Joyaux, ACFRE is recognized internationally as an expert in fund development, board and organizational development, strategic planning, and management. She is the founder and director of Joyaux Associates.
Receiving a one-time gift from a donor is only the beginning, but many nonprofits treat it like an endgame. This refresher workshop with Simone Joyaux reminds us, right smack in the middle of fundraising season, of the practical steps to keep donors over the long term.
In her latest column, Simone Joyaux discusses interaction with potential customers via a variety of platforms—electronic, traditional, and interpersonal.
Organizations are not doing the work, so retention rates continue to be an embarrassment of epic proportions. Forget smart business for a moment. Just think about being nice and respectful.
Simone is back! Budgets allow people to have conversations based in reality. They are tools for learning and accountability, but only if staff people and boards are familiar, even intimate with them.
Whether you’re a nonprofit or a for-profit organization, loyalty is the holy grail of any business. In her latest column, Simone Joyaux discusses the deep importance of donor retention.
It’s May, and many schools are preparing to graduate their seniors. To mark the occasion, Simone Joyaux concludes her multipart column and takes a moment to revisit what they are being graduated into—an environment that challenges us each day to step up, even when it makes us uncomfortable or a laughingstock. Those are the tolls of real leadership.
Simone Joyaux continues her series of recollections focused on gender inequality.
Simone Joyaux generally writes about fundraising, but a social justice perspective always informs her work. Today, her column has a tighter focus on gender inequality.
The job of fundraising is finding and retaining customers, even if we call them donors. In the end, loyalty is what matters.
Groups must keep their values alive, practiced, and promoted. This is a choice. This is an intentional act.
