What Not to Do When a Nonprofit Crisis Hits

Surprise is never a good management strategy, as the closing of a center for adults with disabilities illustrates. Retreating to the “incident room” as board and senior staff is not always the most productive response to a rolling crisis. If this organization had reached out to its field of colleagues would we now be looking at a different outcome?

Nonprofit Quarterly | Civic News. Empowering Nonprofits. Advancing Justice.
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